Privacy Policy

1. Introduction

Napell BIO ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you submit contact forms or sign up for early access.
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
• Cookies: Small data files stored on your device to improve your browsing experience and analyze site traffic.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process early access requests and partnership applications
• Send updates, newsletters, and marketing communications (with your consent)
• Improve our website, products, and services
• Monitor and analyze usage patterns and trends
• Comply with legal obligations and protect our rights

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with hosting, analytics, and email delivery.
• Business Partners: With your explicit consent, for collaboration or partnership purposes.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise these rights, please contact us at erik.wong@napell.bio.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

8. International Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including China and Hong Kong, China. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: erik.wong@napell.bio
• WeChat: +86-15800222338
• WhatsApp: +852-9318 8252
• Address: Nanshan, Shenzhen, China